It’s the all-too-common question that every public relations professional over the age of 40 fears. How are you using social media to supplement your public relations plan? For many, the sudden rise of social media is a shocking trend, which is all the more reason to not ignore it. Okay, so maybe the social media trepidation is no longer as rampant as it used to be, but don’t be fooled – it still exists. PR practitioners across the globe are in awe of how social media is changing the public relations landscape, but to what extent have things really changed?
Esther Schindler wrote an article dedicated to this very subject in 2008, and despite its two-year-old tag, it still holds enormous relevance. Her primary thesis was that social media has changed public relations, but not to the extent that everyone seems to think. Her contention was that public relations is still public relations no matter the medium, and that fundamental persuasive and marketing skills are still vital to the success of any campaign. Schindler stated, “PR done well doesn’t change, even if the communication medium does; and PR done poorly quickly becomes spam to the wrong recipient, no matter which medium is used.”
This topic is important to Berklee’s Office of Public Relations for a number of reasons. At the moment, the majority of the office’s communication practices involve traditional PR – the press release, the media database, and the follow-up. This is all good and well, because the staff of the office is highly skilled at what it does. But due to a declining print industry, the office’s staff may want to consider embracing the new age of PR a bit more.
Although Schindler notes that social media has not drastically altered public relations, she does point out many of social media’s advantages. Using social media makes it easier to instantaneously reach potentially millions of people. Social media can also be highly targeted and is easily measurable. The advantages of social media coupled with the traditional PR-savvy of the office’s staff could increase Berklee’s online reputation and help generate more buzz and word-of-mouth.
Note: Overall, the topic of social media and its implications for marketing and social media can apply to any nonprofit organization. However, I felt that this article and trend was particularly applicable to my site, where I have had the chance to observe the communications practices.